Manager, Solutions Engineering

Job Locations US-IL-Chicago | US-IN-Indianapolis | US-MN-Minneapolis
Req No.
2018-4330
Category
Sales

Company Overview

Riverbed solutions help companies transition from legacy hardware to a new software-defined and cloud-centric approach to networking and application delivery for the digital age. The Riverbed Application Performance Platform™ takes Riverbed’s SD-WAN solution for agile networking that really works, and adds to this digital backbone industry-leading solutions for WAN optimization and hybrid networking, for branch IT orchestration, and for end-to-end visibility from device to cloud. All these solutions are integrated in a flexible, modular, digital architecture that delivers any apps, data and services from any public or private cloud across any network to any end-point, with the best possible user experience as determined by business policy.

 

Riverbed is a pre-IPO opportunity with over $1 billion in revenue headquartered in San Francisco with branch offices around the globe.

About this Position

Title:  Manager, Solutions Engineer

Location: Western PA, Illinois, Michigan, Indiana, Ohio, or Minnesota (remote/home office)

 

Responsibilities:

  • Provide technical and business leadership for the SE organization promoting leadership by example.
  • Align people - communicate the direction by works and deeds to all whose cooperation may be needed so as to influence the creation of teams and coalitions that understand the vision and strategies, and accept their validity.
  • Motivate and inspire - energize people to overcome major political, bureaucratic, and resource barriers to change by satisfying very basic, but often unfulfilled human needs.
  • Strong influence skills - ability to influence and guide an organization without direct management responsibility.
  • Excellent written and verbal communication, listening, negotiation and presentation skills.
  • Establish strategic direction and performance standards for the Area. Implement and manage guidelines/baselines for the Sales Engineering organization. Manage non-performers to ensure the highest performance within the organization.
  • Leverage the Corporate Solutions Engineering team to provide technical development for the SE Team, drive success in strategic opportunities, drive product requirements, competitive strategies and critical account resolution.
  • Create an atmosphere in which timely and high-quality information flows smoothly between corporate, employees and management.
  • Focus on customer needs. Driven to grow Customer Satisfaction.
  • Foster teamwork across the territory, build and lead effective teams committed to organizational goals;
  • Encourage collaboration, use teams to address relevant business and customer goals.
  • Collect customer product requirements, develops business cases and drives the PM group to provide our Customers with acceptable solutions.
  • Work with peers in order to leverage ideas, implement them, and share TEAM triumphs and failures as learning tools.
  • Work with peers to solve corporate-wide problems such as SE organization growth, employee retention, and recognition with the appropriate commonality among SE forces.

 

Qualifications: 

  • BS/BA (EE/CS) or equivalent.
  • 5+ years related pre-sales management experience. 
  • Thorough understanding of organizational structures, management practices, staff development and retention.
  • Solid knowledge in one or more of the relevant area’s: WAN/LAN Network Design, In Depth knowledge of TCP/IP, Routing and Switching, Cisco experience highly desirable, Application knowledge (CIF’s, MAPI, MS SQL, NFS) Server Technology, OS knowledge (Linux, MS), Storage Technology, Troubleshooting and Problem Resolution
  • Thorough competitive knowledge including industry, technologies and product offerings, evolving technologies
  • Understand and be conversant about company, its solutions, and product strengths, weaknesses, opportunities and threats.
  • Solid knowledge and experience of customer management practices.
  • In-depth understanding and experience in management of all aspects of sales support processes.
  • Must have a clear understanding of selling cycles, selling strategies and the skills and responsibilities of an AM and SE team.
  • Must be viewed and/or recognized as a leader by senior Sales management, SE organization, customers and Riverbed corporate organizations.


 

About Riverbed

If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.

 

Learn more at www.riverbed.com. 

 

Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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