Manager, Solutions Engineering

Job Locations US-TX-Dallas | US-TX-Austin | US-TX-Houston
Req No.

Company Overview

Riverbed gives Global Enterprise-wide insights to spur innovation, reduce the cost of running their business, and boost productivity at every level. Riverbed solutions provide greater agility, enhanced visibility, increased performance and improved efficiency.  Riverbed is the leader in application performance infrastructure, delivering the most complete platform for Global Enterprises to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed is trusted by the world’s best brands for the delivery of superior application performance for their globally connected enterprises. 


Riverbed is a pre-IPO opportunity with over $1 billion in revenue headquartered in San Francisco with branch offices around the globe.

About this Position

Title:  Manager, Solutions Engineering

Location: Texas




  • Provide technical and business leadership for the SE organization promoting leadership by example.
  • Align people - communicate the direction by works and deeds to all whose cooperation may be needed so as to influence the creation of teams and coalitions that understand the vision and strategies, and accept their validity.
  • Motivate and inspire - energize people to overcome major political, bureaucratic, and resource barriers to change by satisfying very basic, but often unfulfilled human needs.
  • Strong influence skills - ability to influence and guide an organization without direct management responsibility.
  • Excellent written and verbal communication, listening, negotiation and presentation skills.
  • Establish strategic direction and performance standards for the Area. Implement and manage guidelines/baselines for the Sales Engineering organization. Manage non-performers to ensure the highest performance within the organization.
  • Leverage the Corporate Systems Engineering team to provide technical development for the SE Team, drive success in strategic oppt, drive product requirements, competitive strategies and critical account resolution.
  • Create an atmosphere in which timely and high quality information flows smoothly between corporate, employees and management.
  • Focus on customer needs. Driven to grow Customer Satisfaction.
  • Foster teamwork across the territory, build and lead effective teams committed to organizational goals;
  • Encourage collaboration, use teams to address relevant business and customer goals.
  • Collect customer product requirements, develops business cases and drives the PM group to provide our Customers with acceptable solutions.
  • Work with peers in order to leverage ideas, implement them, and share TEAM triumphs and failures as learning tools.
  • Work with peers to solve corporate-wide problems such as SE organization growth, employee retention, and recognition with the appropriate commonality among SE forces.



  • BS/BA (EE/CS) or equivalent.
  • 5+ years related pre-sales management experience. 
  • Thorough understanding of organizational structures, management practices, staff development and retention.
  • Solid knowledge in one or more of the relevant area’s: WAN/LAN Network Design, In Depth knowledge of TCP/IP, Routing and Switching, Cisco experience highly desirable, Application knowledge (CIF’s, MAPI, MS SQL, NFS) Server Technology, OS knowledge (Linux, MS), Storage Technology, Troubleshooting and Problem Resolution
  • Thorough competitive knowledge including industry, technologies and product offerings, evolving technologies
  • Understand and be conversant about company, its solutions, and product strengths, weaknesses, opportunities and threats.
  • Solid knowledge and experience of customer management practices.
  • In-depth understanding and experience in management of all aspects of sales support processes.
  • Must have a clear understanding of selling cycles, selling strategies and the skills and responsibilities of an AM and SE team.
  • Must be viewed and/or recognized as a leader by senior Sales management, SE organization, customers and Riverbed corporate organizations


About Riverbed

If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed. We seek entrepreneurial individuals who thrive in an autonomous, fast-paced environment. Riverbed offers a rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications.  We are proud of our great culture that continuously fosters innovation, collaboration, and diverse work environments.  We remain committed to attracting, developing, and retaining the most diverse group of talent to better serve our customers. 


Learn more at 


Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.




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