Riverbed Technology, Inc.

  • Trade and Regulatory Compliance Analyst

    Job Locations US-CA-Sunnyvale
    Req No.
  • Company Overview

    Title: Trade and Regulatory Compliance Analyst


    Riverbed, The Digital Performance Company, enables organizations to maximize digital performance across every aspect of their business, allowing customers to rethink possible. Riverbed’s unified and integrated Digital Performance Platform, brings together a powerful combination of Digital Experience, Cloud Networking and Cloud Edge solutions that provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and dramatically accelerating business performance and outcomes. At more than $1 billion in annual revenue, Riverbed’s 30,000+ customers include 98% of the Fortune 100 and 100% of the Forbes Global 100. Learn more at www.riverbed.com


    With over 2,000 employees globally, Riverbed offers the rewarding experience of working with some of the smartest, most passionate, and nicest people in the industry who are changing the world through cutting edge technology and applications. Each of us is committed to delivering the strategies, architectures and technologies that our partners and customers need to control, optimize and have visibility into their networks and applications.



    Working in the Global Operations team, and with close collaboration and direction with the General Counsel, the Trade and Regulatory Compliance Analyst will support Riverbed’s export and import compliance and product regulatory compliance efforts. This is an opportunity to serve as a subject matter expert in a global information technology company, working directly with senior leadership. The Trade and Regulatory Compliance Analyst is expected to work with multiple organizations, including operations, sales operations, support, engineering and product management.  Additionally, the position must maintain good working relationships and actively cooperate with internal and external customers, business partners, outside consultants and applicable government agencies. The Trade and Regulatory Compliance Analyst will be responsible for documenting processes, training of internal departments, developing documentation for customers and partners, and responding to ad hoc trade compliance issues.  This is a generalist position, responsible for supporting a wide range of trade and regulatory issues under the direction of the legal department and with assistance from other Riverbed departments and outside consultants as necessary.



    • Classify information technology products for import and export using the Harmonized Tariff Schedule and the Export Administration Regulations.
    • Determine which shipments or transfers will require export licenses, and obtain export licenses, working with counsel as necessary
    • Work with the IT department and vendors to maintain and improve Riverbed’s Global Trade Management system for automated restricted and denied party screening.
    • Provide trade compliance training across the organization.
    • Respond to inquiries from customers and logistics service providers regarding product classification information, documentation requirements, and other import and export regulations to ensure timely clearance.
    • Determine the proper compliance information to be included on commercial invoices, Automated Export System (AES) filings, and other shipping documents.
    • Assist engineering and product management in documenting product regulatory compliance for customers and partners.
    • Update policies and procedures to assure compliance with changing import and export laws and regulations.
    • Assist in preparation and participate in government import/export audits.
    • Annual and semi-annual encryption reports as required under the Export Administration Regulations.
    • Assist in identifying new procedures and methods to expedite the import and export of shipments and deliveries to customers, and identify cost savings plans for the efficient and compliant operation of global trade.


    • Four + years of experience in international trade and compliance and/or IT product regulatory/homologation compliance.
    • Working knowledge and experience with import and export regulations, including restricted party screening.
    • Bachelors Degree or higher.
    • Excellent communication skills (verbal, written, presentation) with ability to implement and conduct training programs.
    • Strong research skills.
    • Proficient in Microsoft Office. 


    • Experience with U.S. and international trade issues specific to encryption.
    • Familiarity with European Union export controls.
    • Some experience with the International Traffic in Arms Regulations (ITAR).
    • Information technology product homologation experience.
    • Familiarity with international regulations applicable to IT equipment, such as WEEE, RoHS and REACH.
    • Desire to learn.
    • Self-starter with the ability to meet or exceed deadlines, prioritize, multi-task, and maintain flexibility in fast-paced, changing environment.


    Why Riverbed Technology?

    If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.


    Learn more at www.riverbed.com


    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.





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