Riverbed Technology, Inc.

  • Sr. Sales Operations Business Analyst

    Job Locations US-San Francisco
    Req No.
  • Company Overview

    With a powerful combination of Digital Experience, Cloud Networking, and Cloud Edge solutions, Riverbed – The Digital Performance Company –  provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and visibility, while dramatically accelerating business performance and outcomes. As businesses transform digitally and experiment with new technologies, they partner with Riverbed to push boundaries, increase performance, and rethink possible.


    Riverbed is a pre-IPO opportunity with over $1 billion in revenue and 30,000+ customers – including 98% of the Fortune 100 and 100% of the Forbes Global 100.


    About this Position

    Title: Sr. Sales Operations Business Analyst 


    Location: San Francisco, CA 



    Riverbed is looking for a Sr. Sales Operations Business Analyst to join the Worldwide Sales Operations team. This role is part of the Sales Systems and Process team, will work cross functionally with Sales, Finance, Manufacturing, Marketing and IT to enhance and or re-design processes and systems to enable an efficient and effective sales organization. Ideal candidates will have deep Business Analysis experience, excellent communication skills, and the ability to work in a dynamic, fast-paced and collaborative environment.




    Take charge of a project, from requirement management, process analysis, test plans and change management. This position is expected to analyze end to end business process and system impact, identify sales process optimizations and work with IT on implementation.


    • Business Requirements Analysis
    • You will be responsible for establishing efficient, standardized business processes and developing solutions which enable the business to realize its operational and strategic goals.
    • Drive Business requirements collection, analysis, collaborate with IT and other functional groups on solution design and implementation
    • Support the Business process owner in approving and prioritizing projects
    • Testing & Test Design
    • Lead the testing team to develop test plans and develop comprehensive E2E test cases at the application and multi-application levels
    • Understands the business problem and technical design, and develops test cases in alignment with business teams and IT Stakeholder Management
    • Influencing stakeholders based on facts
    • Require timely stakeholder communications
    • Ability to quickly judge escalation touch points
    • Change Management
    • Work with cross-functional teams to develop robust change management plans, which will be executed and governed


    • Bachelor’s degree
    • Experience with Sales and Marketing applications
    • Deep functional knowledge and experience in Quote to Cash preferably in a complex environment and application landscape (5-10 years)
    • 5 or more years’ experience in a Business Analyst or similar role
    • Strong analytical skills in analyzing complex problems, processes, and systems
    • Knowledge and experience with Change Management
    • Excellent communication skills and ability to organize own work

    About Riverbed

    If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.


    Learn more at www.riverbed.com


    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.




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