Riverbed Technology, Inc.

  • Solutions Architect - SteelCentral

    Job Locations US-San Francisco
    Req No.
  • Company Overview

    With a powerful combination of Digital Experience, Cloud Networking, and Cloud Edge solutions, Riverbed – The Digital Performance Company –  provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and visibility, while dramatically accelerating business performance and outcomes. As businesses transform digitally and experiment with new technologies, they partner with Riverbed to push boundaries, increase performance, and rethink possible.


    Riverbed is a pre-IPO opportunity with over $1 billion in revenue and 30,000+ customers – including 98% of the Fortune 100 and 100% of the Forbes Global 100.



    About this Position

    Title:  Solutions Architect - SteelCentral

    Location: San Francisco, CA


    We are seeking a Solutions Architect for immediate hire. In this role you will function in a highly technical pre-sales environment, creating technical solutions to solve business problems for global enterprises.



    • Serve as the technical subject matter expert throughout the sales process with knowledge of all aspects of Riverbed solutions with a specific focus on Riverbed's SteelCentral portfolio.
    • Maintain current competitive product knowledge and Riverbed ROI.
    • Provide intensive pre-sales technical consulting to prospective customers and channel partners, some post-sales may also be required.
    • Perform technical qualification of opportunities.
    • Participate in conference calls and web meetings with customers and partners.
    • Owning and managing various pre-sales activities – including technical presentations, demonstrations, and proof of concept projects; and act in an advisory role to customers and partners.
    • Assist in the development of formal sales proposals (RFIs, RFPs).
    • Oversee the customer proposal process to ensure the product mix addresses all customer requirements, including relevant customer network designs, and existing and potential issues.
    • Support account management with open and direct communication, timeliness, and superior work ethic.
    • Investigate new solution areas for product extensions.
    • Build strong relationships with key contacts in the account/specialist-SE and partner ecosystems. Work with Channel Sales team to build and strengthen relationships with partners; Oversee product and solutions training and enablement of the internal-SE and partner ecosystem so that they can be leveraged to help drive opportunities to technical close.
    • Willingness to support all four US time-zones as necessary across all Riverbed market segment.


    • Experience in a pre-sales role, with a deep understanding of enterprise sales cycles and various selling strategies.
    • Experience with protocol analyzers and knowledge of router and switch configuration.
    • Strong knowledge of modern networking technology, including: TCP/IP, routing, switching and application behavior.
    • Knowledge of J2EE and .NET will be a plus.
    • Excellent verbal and written communication ability, including technical presentation skills.
    • Ability and willingness to travel approximately 50% throughout your assigned territory.
    • Successful complete sales presentations on your own.
    • Experience with hands-on troubleshooting, configuration and implementation of enterprise applications and networks.
    • A business acumen to translate Riverbed Performance Management technology into business advantage when speaking with C-level individuals.
    • Experience with Riverbed SteelCentral APM/NPM solutions including AppInternals, Aternity, AppResponse, NetProfiler, and/or NetIM strongly desired.

    About Riverbed

    Riverbed offers a rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications.  We are proud of our great culture that continuously fosters innovation, collaboration, and diverse work environments.  We remain committed to attracting, developing, and retaining the most diverse group of talent to better serve our customers.


    Learn more about Riverbed: www.riverbed.com


    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.




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