Riverbed Technology, Inc.

  • Technical Evangelist – Cloud Native Apps

    Job Locations US-MA-Cambridge
    Req No.
  • Company Overview

    Title: Technical Evangelist – Cloud Native Apps

    Location: Cambridge, MA


    Riverbed, The Digital Performance Company, enables organizations to maximize digital performance across every aspect of their business, allowing customers to rethink possible. Riverbed’s unified and integrated Digital Performance Platform, brings together a powerful combination of Digital Experience, Cloud Networking and Cloud Edge solutions that provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and dramatically accelerating business performance and outcomes. At more than $1 billion in annual revenue, Riverbed’s 30,000+ customers include 98% of the Fortune 100 and 100% of the Forbes Global 100. Learn more at www.riverbed.com


    With over 2,000 employees globally, Riverbed offers the rewarding experience of working with some of the smartest, most passionate, and nicest people in the industry who are changing the world through cutting edge technology and applications. Each of us is committed to delivering the strategies, architectures and technologies that our partners and customers need to control, optimize and have visibility into their networks and applications.


    Job Overview:


    The Technical Evangelists team is a group of passionate technologists who believe they can change the world: a world where IT will be Lean and Agile to support Business initiatives whilst offering the best experience to end-users.  Technical Evangelists are innovative and creative, they have high standards, they want to have fun whilst making a great impact on the market and their career.


    Riverbed’s Technical Evangelists’ mission is to explain how to rethink possible using disruptive technology for solving business and technical challenges. Everything we do, every initiative we lead, serve that mission.


    How do we do that?


    • As Subject Matter Experts, we are responsible for the Technical Field enablement (solutions Engineers, Solutions architects, Professional Services consultant, partners) and our mission is to make them successful. It is all about them and how they can help customers and win business.
    • We engage with customers and developers to craft technical solutions that support their business goals. We are technology advocate with a strong focus on helping them to achieve their mission.
    • We are vocal on the market to promote Riverbed’s solutions and explain our technology.


     So concretely what’s our day-to-day life?


    • We equip Riverbed’s sales force and partners with:
      • An environment and guidelines to drive impactful demos
      • Technical training materials
      • Competitive analysis
      • Field best practices 


    • We act as the liaison between Product Management/Engineering and the field by
      • Managing the flow of information
      • Understanding and reporting requirements to close key deals
      • Working with Product Management to process feedback and prioritize features development


    • We produce Technical Collateral that explains our technologies to on the market:
      • Blog articles
      • Solutions briefs, white papers…
      • Videos
      • ….


    • We drive awareness and seek for feedback
      • At Executive Briefings and Trade shows
      • By creating and animating platforms for Early-Adopters and User groups
      • By building relationships with Influencers (Analysts, Bloggers, Consultants…)
      • By going on stage at professional events and conferences to present our vision of the world
      • By being thought provocative with crazy ideas



    About this Position:


    We believe in a world where Apps will perform with end-user experience in mind. We work with developers, IT operations and application owners to help them build and operate the Cloud Native apps that offer the best end-user experience. To achieve their goal, we provide End-User Experience Monitoring and Application Performance Management solutions as part of our SteelCentral portfolio.

    In this role, you will work very closely with Engineering, Product management and Product Marketing to evangelize on those two solutions and will become a Subject Matter Expert.





    Are you the kind of hands-on technical professional who believes in a world of possibilities? In that team, your creativity will be encouraged and recognized.


    You want to build something new, disruptive that can help our customers in their Digital Transformation. Go for it, it might become the Next Big Thing!


    In this role, you will wear many hats and have the opportunity to learn a lot!


    You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement; you want to be out front leading it. If this sounds like you, we’d love to speak with you. 




    Required Skills and Qualifications

    • Story teller and active listener with strong communication skills (written and verbal) in English. Second language a plus.
    • Entrepreneur with sense of urgency, ownership and empathy
    • Team player and passionate about helping others
    • Willing to learn and go out of her/his comfort zone
    • Ability to translate technical features into tangible customer business benefits
    • You must possess a unique combination of deep technical skills and business acumen as well as a do-what-it-takes attitude to ensure our sales force and partners are able to take full advantage of Riverbed’s portfolio and are delivering high value for our end customers.
    • BS in CS, EE or technical degree and/or equivalent experience.
    • Just coming out of a developer bootcamp and you have a passion to help people achieving their goals? Engage us!
    • Able and willing to travel, including internationally, up to 25% of the time


    Technical requirements and experience

    • Ideally experienced and recognized with appropriate professional experience in either:
      • Building or operating Cloud Native apps using cloud, container or orchestration technologies such as AWS, Azure, Docker, Kubernetes, Pivotal Cloud Foundry, or Red Hat OpenShift.
      • EUEM and/or APM solutions, such as AppDynamics, Dynatrace, CA APM, New Relic, or others. We are looking for in-depth experience deploying these solutions with real enterprise applications. This experience may be in IT, DevOps, Technical Marketing, Software Engineering, or other similar roles.
      • Deployment knowledge for at least one major enterprise application, for example, Microsoft Outlook, SAP, Oracle, or a multi-tier application.
      • Previous experience in software development is a plus (java or .NET preferred).  


    • Experienced in customer facing, sales-aligned role such as consultant, systems engineer, or solutions architect a big plus!


    • At Riverbed, we value Diversity. You don’t match the above requirements, but you believe you can entertain people through technical presentations, videos and engaging documents that highlight business outcomes and explain how technical solutions work, let’s talk! As long as you are eager to learn and invest time in getting knowledgeable on those technologies and you bring something special, there is potentially a role for you.

    The position will ideally be located in Cambridge (Boston area) MA, with colleagues on the product marketing team. Alternative locations are Nashua, NH, San Francisco, CA, Sunnyvale, CA, or Bethesda, MD. However, remote home office location will also be considered for the right candidate. 




    Why Riverbed Technology?

    If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.


    Learn more at www.riverbed.com


    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.






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