Riverbed Technology, Inc.

  • Manager, Solutions Engineering - Commercial

    Job Locations US-San Francisco | US-CA-Los Angeles | US-CA-San Diego | US-CA-San Jose | US-WA-Seattle | US-OR-Portland
    Req No.
    2018-4821
    Category
    Sales
  • Company Overview

    With a powerful combination of Digital Experience, Cloud Networking, and Cloud Edge solutions, Riverbed – The Digital Performance Company –  provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and visibility, while dramatically accelerating business performance and outcomes. As businesses transform digitally and experiment with new technologies, they partner with Riverbed to push boundaries, increase performance, and rethink possible.

     

    Riverbed is a pre-IPO opportunity with over $1 billion in revenue and 30,000+ customers – including 98% of the Fortune 100 and 100% of the Forbes Global 100.

     

     

    About this Position

    Title:  Manager, Solutions Engineering - Commercial

    Location: West Coast

     

    Responsibilities:

    • Provide technical and business leadership for the SE organization promoting leadership by example.
    • Align people - communicate the direction by works and deeds to all whose cooperation may be needed so as to influence the creation of teams and coalitions that understand the vision and strategies and accept their validity.
    • Motivate and inspire - energize people to overcome major political, bureaucratic, and resource barriers to change by satisfying very basic, but often unfulfilled human needs.
    • Strong influence skills - ability to influence and guide an organization without direct management responsibility.
    • Excellent written and verbal communication, listening, negotiation and presentation skills.
    • Establish strategic direction and performance standards for the Area.  Implement and manage guidelines/baselines for the Sales Engineering organization.  Manage non-performers to ensure the highest performance within the organization.
    • Leverage the Corporate Solutions Engineering team to provide technical development for the SE Team, drive success in strategic opportunities, drive product requirements, competitive strategies and critical account resolution.
    • Create an atmosphere in which timely and high-quality information flows smoothly between corporate, employees, and management.
    • Focus on customer needs.  Driven to grow Customer Satisfaction.
    • Foster teamwork across the territory, build and lead effective teams committed to organizational goals.
    • Encourage collaboration, use teams to address relevant business and customer goals.
    • Collect customer product requirements, develops business cases and drives the PM group to provide our Customers with acceptable solutions.
    • Work with peers in order to leverage ideas, implement them, and share TEAM triumphs and failures as learning tools.
    • Work with peers to solve corporate-wide problems such as SE organizational growth, employee retention, and recognition with the appropriate commonality among SE forces.

    Qualifications:

    • 5+ years related pre-sales management experience.
    • Thorough understanding of organizational structures, management practices, staff development and retention.
    • Extensive IT experience; Strong knowledge in one (or more) of the following: Application Architectures & Performance Management; Storage & Infrastructure Management; and/or Network Infrastructure.
    • Thorough competitive knowledge including industry, technologies and product offerings, evolving technologies.
    • Understand and be conversant about company, its solutions, and product strengths, weaknesses, opportunities and threats.
    • Solid knowledge and experience of customer management practices.
    • In-depth understanding and experience in management of all aspects of sales support processes.
    • Must have a clear understanding of selling cycles, selling strategies and the skills and responsibilities of an AM and SE team.
    • Must be viewed and/or recognized as a leader by senior Sales Management, SE organization, customers and Riverbed corporate organizations.
    • Bachelor’s degree in CS, EE or related area is preferred. 

    About Riverbed

    Riverbed offers a rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. We are proud of our great culture that continuously fosters innovation, collaboration, and diverse work environments. We remain committed to attracting, developing, and retaining the most diverse group of talent to better serve our customers.

     

    Learn more about Riverbed: www.riverbed.com

     

    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”

     

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